GEPF members who are unhappy about the two pot payment processes.

Comments

#1

Directly affected by this and GEPF must start acting accordingly.

(2024-10-17)

#3

I haven't received any response from GEPF from the day I claimed till now not even a directive and they are silent and not bothered at all.

(2024-10-17)

#5

Iam not happy with the service I received from Gepf, their call centre agents are rude, I applied early on the 4th of September 2024,and I have not received anything, The people who applied early should be a priority not the ones that applied late

(2024-10-17)

#6

Not happy about the GEPF payout system

(2024-10-17)

#7

I applied on 5 September, got directive but i haven't got my money till today, all i get is different stories every day

(2024-10-17)

#8

I am not happy with the system that gepf is using to pay, we applied for the claim first but we haven't been paid and those who applied before us have been paid already

(2024-10-17)

#10

Poor service

(2024-10-17)

#14

The unfair process of GEPF in paying claims of withdrawal, their lies and different stories when updating members today they tell youbthis tomorrow you get someone different telling you a different story. This money is meant for emergency but they say we must wait for 60days for it which is a long time for money meant for emergency

(2024-10-17)

#17

I have received a directive nor payment but gepf says they submitted my file on the 26th but Sars knows nothing about my claim and no file submitted to them

(2024-10-17)

#18

I am also not happy with GEPFs poor service .

(2024-10-17)

#21

I applied on d 2nd September ,still no tax directive

(2024-10-17)

#22

I'm one of those who claimed on the 3rd September first group... But still no payment. I'm frustrated and stress

(2024-10-17)

#23

Bl Mthiyane

(2024-10-17)

#24

Team 3, no directive received and payment to date

(2024-10-17)

#25

I'm signing because I have applied on the 2nd September and sars reaply me on the 9/10 when I call they told me about n error of divorce for 2020 I'm not happy no money why can't they fix the error
Thank you
Phindile

(2024-10-17)

#26

I want to see changes

(2024-10-17)

#27

GEPF staff members are getting paid for doing absolutely nothing, I'm very disappointed by the service provided by this Organization. I wanna move all my pension money to Old Mutual, Sanlam or Discovery. I can see that my beneficiaries will struggle with this Organization if I was to pass away God forbid, please assist us, we can't be begging for our monies!

(2024-10-17)

#29

I have been struggling to get my two pot and i have applied early on 4th september

(2024-10-17)

#31

I keep being told phone tomorrow because their is no payment date yet. Even the gepf app, to check progress of claim is still not updated. The progress remains feedback remains the same as to the 1st day I've applied. The consultants are singing the same song everyday when you phone for inquiries. Poor service delivery. Not looking after it's members needs. I want private establishment to take over our pension fund. Gepf is failing us

(2024-10-17)

#33

i want my money that i worked very hard for

(2024-10-17)

#34

I applied for two pot on the 4th of September 2024 But even today i havent receive payment whereas people who applied Just last week already got paid

(2024-10-17)

#35

Im signing because GEPF is failing us...I claimed on the 5th of September but I haven't received my payment

(2024-10-17)

#36

I claimed on the 4th of September. No directive no maney while people whi claimed after me got their money

(2024-10-17)

#37

I was lied to and given hope and the consultants are rude all that I want is my money.

(2024-10-17)

#39

I claimed my 2 Pot on the 3rd of September,Tax Directive was returned to GEPF by SARS on 30 September my claim qas finalised 7 October until today no payment was done when i call they told me that Pay master office decide which people should be paid and they are paying people who claimed after me people who claime 13,14 up to 20 september received their money

(2024-10-17)

#40

i applied on the 11th September.... Tax Directive on 9th October and currently they say no payment date on my file yet some people applied late and their directives on the 10th of october they are already paid

(2024-10-17)

#41

GEPF has disappointed me big time
I applied on the 4th September but haven't heared nything from them.
They are paying people who applied very late

(2024-10-17)

#43

I applied 9th September got directive 9th October yet no payment, but people who applied week after me got paid

(2024-10-17)

#44

I am gatvol. I am contributing alot of my salary to a dysfunctional pension fund because I do not have a say and I cannot choose.

(2024-10-17)

#45

We are taken pillar and post and no direct answers as to what the issue is and the turnaround time of when the issue will be resolved. I hate GEPF, should I die, my dependants are going to suffer

(2024-10-17)

#46

It is not fair towards us who applied earlier in Sept no TD's no payment dates. But the members who applied late already got paid. Its totally unacceptable.

(2024-10-17)

#49

I claimed on the 3rd of September 2024 to date no directive and no payment but people who claim after me are being paid..iam not happy

(2024-10-17)

#50

I am one of the people who are affected by this injustice.

(2024-10-17)

#54

Their service is pathetic,and hints to corruptive intentions, for an entity we entrust with life savings its a disgrace.

(2024-10-17)

#59

There is no clarity on tax directives, those claimed late are being paid ahead of those who claimed earlier.
GEPF does not communicate.

(2024-10-17)

#62

I’m affected

(2024-10-17)

#64

Sars issued my tax directive on the 8th of October but according to the people at the GEPF they didn't received it back from sars i told them that sars said that the gepf had received my tax directive and then they tell me a lot of stories i applied on the 13th of September

(2024-10-17)

#67

I am not happy with the service

(2024-10-17)

#71

Have not recieved my money as I applies as early as possible

(2024-10-17)

#73

I’m signing this petition because I have been trying to call the GEPF, to apply for my two pot but have not received assistance nor been able to reach them since the beginning of the system. 😡

(2024-10-17)

#74

I'm not happy with the two pot system, applied on the 4th but still nothing and people that applied a week later received their money.

(2024-10-17)

#79

Gepf systems should be up to date ,due to ur delay in updating my divorce which occurred in 2018 I am been held up for 2pot payment.i claimed on the 13/09 but others who claimed even in October are receiving payments before us.your negligence to keep ur system updated is now costed me.each day I call consultants are rude as if we borrowing their money's.. this is my livelihood. I demand my money stop telling me everything is finalized awaiting payment date..enough now pay us our money

(2024-10-17)

#80

I am signing because Gepf doesn't take us serious and it's no longer emergency money. I have waited for many days now since the 4th up to now I got no directives or anything. It's stressful because I have many challenges hence I applied

(2024-10-17)

#81

Poor service from GEPF

(2024-10-17)

#82

I applied on the 2nd of September 2024 still have not recived tax directives

(2024-10-17)

#86

The incompetency of the GEPF office led to my anxiety and admission to mental hospital

(2024-10-17)

#87

I applied on the 3rd September, no directives, nothing. People after me got their monies. Your system is so unfair

(2024-10-17)

#88

I made a claim on 4th of Sept still now no payment.

(2024-10-17)

#89

I applied on the 3rd of September 2024 received tax directive on the 1st of October 2024 even received conformation from Sars that the TD was send back on the 1st to GEPF yet they keep cutting calls and telling me they see nothing on the system but people who applied long after me all ready received their payments ..talk about incompetence of GEPF useless!!!

(2024-10-17)

#94

Because the fund does. It send correspondents and are not reachable I applied on the 4th and my claim is overlooked no directive whatsoever my AR has got tax directive and I'm paid in 2 weeks
It's over a month now

(2024-10-17)

#95

I agree with the points stated in the petition.

(2024-10-17)

#96

Since I've applied on the 4th of September, I thought this was emergency relief

(2024-10-17)

#99

I applied first week but still don’t have my money whereas people who applied 2 weeks after me have been paid already

(2024-10-17)

#100

Applied on the fourth of September till to daet no movement on my application but applicant applied after the fourth of September are receiving attention and their funds.

(2024-10-17)

#101

I'm signing because the waiting period is too long and the system is unfair ..it doesn't select claims according to the date

(2024-10-17)

#102

I haven't received my savings withdrawal and gepf is doing anything about it

(2024-10-17)

#103

I applied on the 2nd of September, but even today no directives no payment. Always told that they submitted my application on the 5th October to SARS whilst SARS says they never received my application for directive

(2024-10-17)

#105

I have made an application on the 4th of September and receive directives on the 9th of October and still I have not received any news from GEPF even money nothing, why are we struggling so hard to get our money. Eitliek our government is in love with falling their employees

(2024-10-17)

#107

The money is meant for emergencies. Im in agreement that 60 days is too long. The system in place unfair on how they pic who to pay

(2024-10-17)

#109

We have been waiting. Some of us applied on the 1st but people who applied after us received their money. Make it make sense

(2024-10-17)

#110

I submitted my claim on the 5th of September and Tax directive done on the 8th of October. Till to date I have not received any payment but people who claimed after me got their payments. I am not happy with GEPF payout system.

(2024-10-17)

#112

I applied on the 3 September and those who applied on 18 September got their money.

(2024-10-17)

#113

Paying people who claim now forgetting first ones

(2024-10-17)

#115

I am not happy because the first applicants are the last to receive the money.

(2024-10-17)

#116

We as GEPF members feel so disrespected and ill-treated by the office.

(2024-10-17)

#119

I feel disrespected, is like m stealing my own money

(2024-10-17)

#120

I claimed successfully on the 10/09 and got directives on the 9/10 still no payment but others who claimed after got their money before WEXT

(2024-10-17)

#124

Slow processing of payments …. While the money is labelled as Emergency money

(2024-10-17)

#131

I need my 2 pots money they say it's for emergencies I applied on the 6tg of September and still no money

(2024-10-17)

#132

The 2pot system is not make sure.

(2024-10-17)

#134

I accessed the withdrawal option for an emergency and more than a month later there is no movement on my file and GEPF consultants tell me there is nothing they can do.

(2024-10-17)

#139

Because of the delaying payment

(2024-10-17)

#140

I applied on 2nd n I received nothing until this far but ppl who applied on 18th got their moneys

(2024-10-17)

#144

I’m not happy with how GEPF handle our claims

(2024-10-17)

#146

I have waited too long.

(2024-10-17)

#147

I have applied on the 5th of September but am still waiting for payment people who applied after me have got their money... This is unfair and stressful

(2024-10-17)

#148

I claimed on the 3rd

All lies after that and people who claimed recently couldn't even wait for 2weeks without waiting. People who applied early as 2nd and 3rd no tax directives and this is no longer an emergency

(2024-10-17)

#149

The system its a disaster is causing us enxiety

(2024-10-17)

#150

It delay payments and we cannot get hold of them through phone calls...

(2024-10-17)

#153

I applied on the 4th still no payment date while those that applied late got money

(2024-10-17)

#154

GEPF is run by leaders with no foresight, who fail to plan and are incapable of communucating problems with their clients. Two Pots exposed GEPF, but most importantly I want my money.

(2024-10-17)

#157

Ever I applied I have not got any reply or responses to my enquiries , tumor has it that those who applied like myself on the 2nd out info is lost hence no payment

(2024-10-17)

#158

I applied on the 6th of September and still did not receive so much as a feedback. Others applied much later but received their money

(2024-10-17)

#160

I also applied for the twopot

(2024-10-17)

#162

Unfairly treatment

(2024-10-17)

#165

I applied on the 3 September and until now I'm still waiting. Which is unfair.

(2024-10-17)

#167

I am not with their services, Batho Pele principle was not conducted properly, I applied on the 4th of September 2024 till today, no feed back. It is frustrating, we've been failed by their system.

(2024-10-17)

#170

I'm unhappy with GEPF when it come to paying I've claimed on the 06/09/2024 but still waiting my payment

(2024-10-17)

#172

Claimed since 3 September till now no money only people who claimed after received theirs

(2024-10-17)

#175

I wish for the right to choose my own retirement plan

(2024-10-17)

#177

I want my money

(2024-10-17)

#178

I am not happy about the incompetence of GEPF, things are not done they way it suppose to. Payment delays
No communication or updates
Unfairly treatment (prioritize those applied late)

(2024-10-17)

#182

No tax directives, no payment & yet people that claimed towards the month end of September have received their payments. Very poor service.

(2024-10-17)

#183

I applied on the 2nd of September 2024. GEPF says they have sent my file for tax on the 5th of October. When I phoned SARS on the 17 of October, Tax directive has not been received by SARS from GEPF. People who applied after 13 September have already received their money.

(2024-10-17)

#185

I havent received my 2pot claim....people who claimed after me received theirs....when i call GEPF and SARS cannot now find my claim

(2024-10-17)

#187

Disgusted with the service and lies from GEPF. Application on the 3/9/24 and they said they sent my file to SARS on the 26/9/24 for tax directive which is a lie because SARS didnt receive anything, yet those who applied after have already been paid.

(2024-10-17)

#188

I'm very unhappy with the service of Gepf what's going to my family after I pass away. If we struggle to get our own money

(2024-10-17)

#190

Still waiting since the 9th

(2024-10-17)

#191

Im unhappy about the way GEPF has been processing their 2 pot system. I claimed on the 05/09 and got my tax directives on the 08/10 but I havent got paid and it the 17/10. People who applied in the 13/09 have already recieved their money. This is unfair.

(2024-10-17)

#193

Inconsistency and incompetence of the GEPF and make payment randomly of the 2 pot withdrawal

(2024-10-17)

#196

I am in agreement with this petition

(2024-10-17)

#197

I'm signing because I claimed on the 4th os September but still now I didn't receive a directive from SARS. People who applied after me have received their money.

(2024-10-17)

#198

Applied on the 5/09/2024 and stil waiting

(2024-10-17)

#199

The process is slow and poor communication coming from GEPF

(2024-10-17)

#200

I'm unhappy with service rendered

(2024-10-17)



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