Ariana Grande Store : improve your services !

Comments

#201

This is very much true me people are spending too much money to revive shit product

(Basildon, 2020-01-26)

#202

I love Ari

(Kroměříž, 2020-01-26)

#203

i’m signing because i want to order from the ariana grande store in the future and i don’t want anything to happen to my orders

(bournemouth, 2020-01-26)

#204

Ari ur merch team is so stupid

(Belgrade, 2020-01-26)

#205

i didn't order anything myself, because im waiting for them to take a better work on it. a friend of a friend of mine ordered the special vinyl album bundle and hasn't arrived yet.

(la plata, 2020-01-26)

#206

bad merch quality. the print on my swt sweatshirt, which can’t be replaced, is already coming off and it’s only a few months old

(Seattle, 2020-01-26)

#207

I'm signing this because i'm an Arianator too and I want to Ariana Grande store to improve their services.

(Florida, 2020-01-26)

#208

This is insane how long people are waiting for products or getting something they want in a reasonable time.

(Moreno Valley, 2020-01-26)

#209

Bad experiences with delivery.

(Lucan, 2020-01-26)

#210

I have ariana 7 rings shirt and the hm quality is better then official store one

(Gsgsg, 2020-01-26)

#211

Its true

(Burbank, 2020-01-27)

#212

Signing because the quality is sometimes really bad, look at the c&c hat, it was ugly compared to the photo showed on the website. Then, the boyfriend CD was damaged a lot when fans ordered it.

(Plobsheim, 2020-01-27)

#213

i’m signing because i’m frustrated on how merch is taking so long to be shipped to fans and zero action is taken to fix the problem.

(muscat, 2020-01-28)

#215

I' signing because I want better quality to clothes and an international tracking.

(Pori, 2020-01-28)

#216

My orders have been canceled, shipments are delayed too much and merchandise is of very poor quality

(San Diego CA, 2020-01-28)

#217

Her official merch store team is just trash

(Braunschweig, 2020-01-28)

#218

I once ordered 4 CDs and they were all crammed into an envelope. they have canceled my signed litho 10 months after the purchase.

(Maaseik, 2020-01-28)

#219

I just wanna to make the world better

(Banovce nad Bebravou, 2020-01-28)

#220

i’m signing because it’s too expansive and the delivery is mediocre

(roche lez beaupré, 2020-01-28)

#221

Because I want a better service and more affordable prices, and the quality is not that good sometimes, +50$ for a cheap quality hoodie is not what I want!

(Florence, 2020-01-28)

#222

I love ariana grande and for her merch and mailing team to be sending out expensive items damaged is really disappointing

(Barrie, 2020-01-28)

#223

I 100% agree with this I have never like the merch company and you don’t get a good uses out of things you buy from it I bought a jumper washed if 3 times and the colour literally faded everything comes broke or you don’t know when it will come and it’s so expensive, I love ari so much but her merch and team aint it

(Kent, 2020-01-28)

#225

i’ve experienced how bad the merch services are first hand and it makes me not want to purchase! it’s been going on for many years. i still haven’t received my DWT MERCH! fix this!!

(fargo, 2020-01-28)

#226

It costs so much money for me to buy a single item. I end up spending more than $100 to buy 1 top and delivery. It’s ridiculous. As well as we have been receiving the material ripped sometimes and not even the correct design. Thank u, next.

(Manly Vale, 2020-01-29)

#228

I think Ariana should improve her service

(Chamagnieu, 2020-01-29)

#231

I think we should get better quality for the price we pay

(Bern, 2020-01-29)

#232

I agree that the store should improve in their service

(Mannheim, 2020-01-29)

#233

i’m signing this because i’m part of a fandom where our idol’s merch team is litterally shit. PLUS when does your order arrive in time??!! anyway, hope we can do something

(Nevermind, 2020-01-29)

#236

the store really needs to up their game

(Bayport, 2020-01-29)

#238

I'm signing, because that's truth. ariana's h&m merch is alot better than her official ones.

(riga, 2020-01-29)

#239

I want the site to get better

(Rome, 2020-01-29)

#240

I have too problem with this

(Yavne, 2020-01-29)

#241

yuh

(Paris, 2020-01-29)

#242

I’m signing because it’s everything true, the shipping always last too much and eventually the order in the package can be broken

(Forli Cesena, 2020-01-29)

#243

I just want to buy smth of her store but actually I’m scarred because it’s sooo damn expensive and the quality is not goof Forbes the price And sometimes in Mexico the things never arrive and they don’t refaund. - @arianalockscreens93 :)) forma personal acc

(Mexico City, 2020-01-30)

#244

I bought the buwygib crew' but after two washes the quality was already so bad. I mean i paid a lot for that.

(Nürnberg, 2020-01-30)

#245

Because it’s true.

(Almere, 2020-01-30)

#246

They’re just poor with every aspect of their shipping, packaging and communication. Being told 7 weeks after ordering the onesie that it was being cancelled and having no sort of heads up about it, and then getting a mere sorry, tracking is a pile of crap, does nothing and never updates or rarely updates, all items should be tracked, even if they’re domestic, so we know where our items are. Poor quality items too, always getting damaged or coming broken due to poor packing / packaging. They need to do more considering we pay them lots and lots of money for items they pay barely anything to make!!!

(Stevenage, 2020-01-30)

#247

This service is horrible, i’ve had bad experience with it many times

(Marki, 2020-01-30)

#248

I agree with the statement above. I’d also like to add that the same products should be available in both the US and UK stores as European fans have to pay so much for postage, VAT and also face an unexpected charge at customs- as well as waiting months for products to be delivered.

(London, 2020-01-30)

#249

I’m singing because lots of stuff have arrived broken and I don’t want to pay 20 dollars for something to ship (plus the 85 dollars most things are) for it to be broken

(Australia, 2020-01-30)

#251

I'm signing because, I've had multiple bad experiences with the US store... Receiving wrong items, damaged items, canceled orders... I've had enough!

(Veurne, 2020-01-31)

#252

this guys are ordering things cause they have an idol and they spend money on this u can’t just take the money and and not sent their stuff

(Amsterdam, 2020-01-31)

#253

that's so annoying. my friend bought thank u, next l/s and they canceled her order.

(Moscow, 2020-01-31)

#254

I’m signing this because I ordered a sweetener world tour poster and other merchandise from Ariana Grandes store. I love her so much but the service was terrible, the website told me I would have my items shipped within 2-5 days. It ended up taking 3 weeks and when my poster arrived it was bent and has some cosmetic damage. I’ll reiterate again that I love Ariana and this will not effect my support for her, I just feel like someone of her caliber should have the best and most efficient merchandise team. I hope we can fix this soon!

(Irmo, 2020-02-03)

#255

I'm so sick of this merch team!! The items are falsely advertised! They arrive looking like something else! The quality is so bad. The wait times are bad. They delay packages w no warning or reason an no update of when they'll come if they ever come! They practice false advertising and bait and switch tactics. My items arrived not signed by artists and instead auto penned! They tricked us into buying something we'd never receive and refuse to address the issues! She acts as if she does not care for her fans an im tired of it. Her cs team is horrible and they don't help at all! They ship items in envelopes an they arrive broken an damaged!

(Olathe, 2020-11-28)